Protecta Lawyers — Dimomentum Limited
Last updated: October 8, 2026
This Cancellation and Refund Policy establishes the conditions for canceling subscriptions, requesting refunds, and submitting claims related to payments made to Protecta Lawyers.
The platform is operated by Dimomentum Limited, a company incorporated in Malta.
Protecta Lawyers offers advisory services and digital features through monthly subscriptions.
The monthly fee amount is calculated according to the principal and interest declared by the user for each company, with a minimum of USD 150.00 per month per company.
The structure contemplates up to 60 monthly payments per cycle, without establishing a mandatory minimum commitment period.
The user may cancel their subscription whenever they wish, without needing to complete the 60 monthly payments.
Cancellation can be made directly from the private portal through the membership cancellation option.
Prior authorization from Dimomentum Limited is not required to cancel through this feature.
If the user cannot access the cancellation option, they may request assistance by contacting: clients@protectalawyers.com
Once the cancellation has been correctly registered:
Ordinary cancellation does not automatically generate a refund for the paid period, without prejudice to any legal rights that may belong to the user.
The user may reactivate their subscription whenever they wish, using the features available in their portal.
Before confirming a reactivation that involves new charges, the corresponding financial conditions will be displayed.
Reactivation will allow restoring access to the contracted features according to the status of the subscription.
Users can request a refund by writing to: clients@protectalawyers.com
To facilitate processing, we recommend including:
It is not necessary to send full bank card numbers, security codes, or passwords.
Dimomentum Limited will individually evaluate each request, considering the circumstances of the case, the services provided, the payments made, and applicable legal rights.
A request may be favorably evaluated, among other circumstances, when there are:
Submitting a request does not imply its automatic approval, except where a legal right to a refund exists.
Where European Union consumer protection regulations apply, the user may generally have a period of 14 days from the execution of the service contract to exercise their right of withdrawal, subject to legally established conditions and exceptions.
Exercising this right does not require justifying the decision.
When the user has expressly requested the commencement of the service during the withdrawal period, the financial consequences permitted by applicable law may apply.
Gaining access to the platform does not, by itself, imply an automatic waiver of statutory rights of withdrawal.
The user may communicate their decision by means of an unequivocal statement addressed to: clients@protectalawyers.com
The following text may also be used:
Subject: Exercise of the right of withdrawal
I hereby notify my decision to withdraw from the Protecta Lawyers subscription contract entered into on [date of contract].
Name: [full name]
Account email: [email address]
Date of request: [date]Dimomentum Limited will review received requests and may request reasonable additional information to identify the payment or clarify the circumstances.
Requests will be handled within legally applicable timeframes.
When a legal right to a refund is subject to a specific deadline, that deadline will be respected.
When a refund is approved, it will preferably be processed using the same payment method used in the original transaction, unless another legally permitted method is agreed upon with the user.
Processing may be carried out through Stripe.
The time required for the amount to reflect in the user's account may depend on the payment provider and the corresponding financial institution.
No fees will be imposed for processing refunds when prohibited by applicable law.
If the user identifies an unrecognized charge, we recommend contacting immediately: clients@protectalawyers.com
Dimomentum Limited may review payment records and assist in resolving the incident.
This channel of support does not limit the user's rights to file a dispute with their financial institution or payment provider under applicable rules.
Subscription cancellation does not imply the immediate deletion of personal data or contractual records.
The processing and retention of information will be governed by our Privacy Policy: https://protectalawyers.com/politica-de-privacidad
This policy does not limit statutory rights recognized by applicable law that cannot be waived.
In the event of a conflict between a provision of this policy and a mandatory consumer protection rule, the corresponding mandatory rule shall prevail.
Dimomentum Limited — Protecta Lawyers
Customer service and refunds: clients@protectalawyers.com
General email: info@protectalawyers.com
Address: Level 3A, Centris Business Gateway II, Triq is-Salib tal-Imriehel, Central Business District, CBD3020, Birkirkara, Malta.
Website: https://protectalawyers.com
Dimomentum Limited may update this policy in accordance with legal or operational changes.
The current version will be available on the website, indicating its update date.
Changes will not retroactively affect contractual or legal rights already acquired by users.